- Main Box Office: (989) 892-2344
- Call during business hours for ticket inquiries and reservations
- For accessibility questions, ask to speak with venue management

- Will-call window located at main box office entrance
- Open during regular box office hours
- Arrive at least 15 minutes before showtime to collect tickets
- Bring valid photo identification for ticket pickup
- Online orders can be picked up starting 1 hour before show

- Free on-street parking available throughout downtown Bay City
- Public parking lot adjacent to theater building
- Accessible parking spaces near main entrance
- Street parking typically available during evening performances

- Wheelchair accessible seating available throughout theater
- Accessible restrooms on main floor
- Elevator access to all seating levels
- Companion seating available adjacent to accessible spaces
- Contact box office in advance to reserve accessible seats

- No outside food or beverages permitted
- Photography and recording devices prohibited during performances
- Arrive 15 minutes before showtime
- Maintain quiet during performances
- Exit aisles must remain clear
- Venue is non-smoking throughout
- Refund policy: No refunds after ticket purchase except for canceled events

- Children of all ages permitted with ticket purchase
- Age requirements vary by event and performance type
- Children under 3 may sit on adult's lap or require own ticket depending on venue policy
- Parental discretion advised for mature content performances
- Children's matinee performances available on select dates
- Contact venue for specific age restrictions on particular shows

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