2 and under free on lap Doors open approximately 55 minutes prior to game time NO BAG POLICY: Bags are not permitted (except 5x7x2 inch or smaller)WALK- THRU METAL DETECTORS: Fans will be required to enter through a walk-thru magnetometer CASHLESS CONCESSIONS, MERCHANDISE AND PARKING: The Vibrant Arena has card-only transactions for food & beverage, retail purchases and parking gate fees. Cash is accepted at the box office only for ticket purchases and advance parking passes.
Suite Rentals available Go to https://www.vibrantarena.com/suite-information/contact-us-for-suites Doors open approximately 55 minutes prior to game time 2 and under free on lap
Box Office information: (309) 764-2000. TDD line for hearing impaired only (309) 764-2054. Group orders: (309) 277-1356.
Tickets can be picked up no earlier that three hours before the event. Patron must have a photo ID, the actual credit card, and confirmation number.
On site parking is located to the west of the venue and in the ramp across the street. Advance guaranteed premium parking is available through Ticketmaster for most events except Mallards Hockey.
Accessible seating varies by event.
Cameras and recording devices are not allowed in the facility. Also prohibited are firearms, expolsives, weapons and laser pointers. All bags will be visually inspected and guests may be subject to a body search.
All children having attained their 3rd birthday must have a ticket. Some events require children younger than 3 to have a ticket.