Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.

- Main Number: (786) 777-1000
- Box Office: (786) 777-1010

- Located at Main Box Office
- Valid Photo ID required for pickup
- Ticket purchaser must be present or provide authorization
- Opens 90 minutes before event start time

- On-site parking garage available
- Rates: $20-$35 per vehicle
- VIP and Premium parking options
- Accessible parking spaces near venue entrance
- Ride-share drop-off/pickup zones

- Wheelchair accessible seating
- Companion seats available
- Elevators to all levels
- ASL interpreters by advance request
- Assistive listening devices provided

- No outside food or beverages
- Clear bag policy enforced
- No professional cameras without media credentials
- All patrons require a ticket
- No weapons permitted

- Children under 2 typically free on lap
- Children 2+ require full-price ticket
- Some events may have specific age restrictions
- Parental guidance recommended for certain performances

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