- Main Box Office: (617) 262-2592
- Guest Services: (617) 262-2592
- Hours: Monday-Sunday 10:00 AM - 6:00 PM
- For event-specific inquiries, contact during business hours
- Will-Call Window Location: Main entrance box office
- Hours: Opens 1 hour before event start time
- Required ID: Valid photo identification required for pickup
- Ticket Format: Physical tickets or mobile tickets available
- Early Pickup: Available day of event only
- Nearby Parking: Multiple paid lots within walking distance
- Street Parking: Limited metered street parking available
- Valet: Not available at venue
- Public Transportation: Accessible via MBTA Red Line (Downtown Crossing Station)
- Recommend using public transit or paid parking garages
- Wheelchair Accessible: Yes, designated accessible seating available
- Accessible Restrooms: On-site facilities provided
- Elevators: Available for venue access
- Service Animals: Welcome with proper documentation
- Advance Notice: Recommend contacting box office at (617) 262-2592 to arrange accommodations
- Valid ID Required: Required for entry and bar service
- Age Restrictions: 21+ for some shows, all ages for others (event dependent)
- Door Policy: Doors typically open 1-2 hours before showtime
- Re-entry: Not permitted after initial entry
- Outside Beverages: No outside beverages allowed
- Recording Policy: Professional recording prohibited; personal recording varies by artist
- Venue Capacity: Standing room and seated options available
- Age Policy: Varies by event; check specific show details
- All Ages Shows: Offered regularly; specify when booking
- Under 21: May attend with valid ID (non-alcoholic beverages only)
- Infants: Lap seating typically free; verify with box office
- Supervision: Children must be supervised by responsible adult at all times
- Recommend contacting venue for specific age-restricted event policies