- Main reception: +45 97 82 01 22
- Administrative office: +45 97 82 01 23
- Located at main reception desk
- Valid photo ID required for ticket pickup
- Tickets can be collected 1 hour before event start
- Online and phone reservation recommended
- Free on-site parking available
- Designated disabled parking near main entrance
- Parking capacity for approximately 100 vehicles
- Well-lit and secure parking area
- Wheelchair accessible areas in main hall
- Dedicated spaces for individuals with mobility challenges
- Companion seats available
- Ramps and elevators throughout facility
- No outside food or beverages
- Respectful behavior expected
- No smoking inside facility
- Proper athletic/event attire required
- Children under 12 must be accompanied by an adult
- Children welcome at most events
- Age restrictions may apply for specific performances
- Reduced ticket prices for children under 12
- Family-friendly environment
- Supervised children's areas during certain events