- Main Office: +49 6441 407-0
- Ticket Hotline: +49 6441 407-251
- Located at main entrance ticket counter
- Valid government-issued ID required for pickup
- Arrive minimum 45 minutes before event start time
- Electronic ticket scanning available
- On-site parking lot available
- Capacity for approximately 200 vehicles
- Disabled parking spaces near main entrance
- Street parking in surrounding area
- Parking fees may apply during events
- Wheelchair accessible venues
- Designated wheelchair spaces
- Companion seats adjacent to wheelchair spaces
- Elevator access to different levels
- Advanced reservation recommended for accessible seating
- No outside food or beverages
- No smoking inside venue
- Bags may be subject to security check
- Photography/recording restrictions may apply
- Arrive at least 30 minutes before event start
- Age restrictions vary by event type
- Children under 6 typically not admitted to evening performances
- Accompanying adult required for minors
- Some family-friendly events have specific child pricing
- Booster seats available upon request