- Main Box Office: +44 (0)1782 286600
- For accessibility inquiries: +44 (0)1782 286600
- Business hours: Monday-Saturday 10:00 AM-5:00 PM
- Tickets available for collection from Box Office
- Collection available: Monday-Saturday 10:00 AM-5:00 PM
- Event day collection: 1.5 hours before performance
- Valid photo ID required for collection
- Tickets collected under name of purchaser
- Limited on-site parking available
- Nearby public car parks within 5-minute walk
- Hanbury Street car park: 2-minute walk
- Street parking available in surrounding residential areas
- Recommended to arrive 30 minutes early for parking
- Wheelchair accessible seating available throughout venue
- Accessible toilet facilities on premises
- Hearing loop system installed
- Level access to main entrance
- Companion seating available
- Advance booking recommended for accessible seats
- Contact box office for specific accessibility requirements
- No photography or recording during performances
- Latecomers may not be admitted until suitable break
- Reasonable noise levels in auditorium
- Mobile phones on silent
- No smoking inside venue
- No outside food or drinks (venue catering available)
- Age restrictions apply to some performances
- Children welcome at most performances
- Some shows have minimum age recommendations
- Children under 5 may not be admitted to certain events
- Infant tickets sometimes available (lap children)
- Family discounts and group rates available
- Contact box office regarding specific child policies for each show
