- Main Stadium: +34 91 366 4707
- Ticket Office: +34 91 366 4720
- General Inquiries: +34 91 366 4700
- Customer Service: Available during business hours
- Will-call window located at main entrance
- Available 2-3 hours before match kickoff
- Bring valid ID and booking confirmation
- Peak times may have queues; arrive early
- Tickets must be collected before stadium entry
- Customer service desk provides assistance
- On-site parking: Limited capacity
- Parking lot A, B, and C available
- Rates: Approximately €5-10 per vehicle
- Reserved spaces for disabled visitors
- Public parking nearby: Calle de la Paz area
- Metro access recommended: Line 7 (Metropolitano station)
- Coach parking available with advance booking
- Wheelchair accessible sections throughout stadium
- Dedicated accessible seating areas
- Accessible restroom facilities available
- Companion seating provided
- Accessible parking spaces reserved
- Elevator access to different levels
- Accessible main entrance available
- Contact stadium in advance for special requirements
- Prohibited items: Glass bottles, weapons, professional cameras
- No re-entry after leaving stadium
- Respectful conduct required
- Smoking only in designated areas
- No outside food/beverages permitted
- Arrive 1.5-2 hours before events
- Follow stadium staff instructions
- Age restrictions apply to certain events
- Children under 3 years may enter free (no seat assigned)
- Children 3-14 years: Reduced ticket prices available
- Accompanied minors must have valid ticket
- Young children require adult supervision at all times
- Family areas available for comfortable viewing
- Height restrictions may apply for certain seating
- Child-friendly amenities: Restrooms, dining options
- Contact venue for specific age policies per event
