Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.

• Main Reception: (901) 576-1200
• Event Booking: (901) 576-1250

• Located at Main Entrance Lobby
• Open 2 Hours Before Event Start
• Valid Photo ID Required for Ticket Pickup
• Advance Reservation Recommended

• On-Site Parking Garage Available
• Street Parking in Downtown Memphis
• Nearby Public Parking Lots
• Estimated Cost: $10-$15 per Vehicle
• Handicap Parking Designated Near Entrance

• ADA Compliant Seating Areas
• Wheelchair Accessible Spaces
• Companion Seating Available
• Elevators to All Levels
• Assistive Listening Devices Upon Request

• Business Casual Attire Recommended
• No Outside Food or Beverages
• Personal Bags Subject to Security Check
• Photography/Recording May Be Restricted
• No Smoking Inside Facility

• Age Restrictions Vary by Event
• Children Under 12 Typically Require Adult Supervision
• Some Events May Require Minimum Age Ticket
• Infant/Toddler Policies Depend on Specific Event Guidelines

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