Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.

Pick-up tickets one hour prior to show. Customers must present the actual credit card used to place order and a photo I.D.

There is limited on street and pay-lot parking available. We encourage patrons to take the Metro's Green Line to U street/Cardozo Station-13th exit or Metro bus routes 90,92,96 and 98.

Call the Box Office (202)328-6000

- No outside food or drinks
- Valid ticket required for entry
- No large bags or backpacks
- No recording devices during performances
- Must be 18+ for certain shows
- ID required for age-restricted events

Every patron must have a ticket.

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* Not inclusive of taxes and fees
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