- Main Reception: (780) 471-7400
- Event Booking: (780) 471-7401
- Located at main event entrance
- Open 2 hours prior to event start time
- Valid photo ID required for ticket pickup
- Prepaid tickets must be claimed 30 minutes before event start
- Free on-site parking
- Designated handicap parking near main entrance
- Overflow parking available in adjacent lots
- Parking attendants during large events
- Wheelchair accessible seating areas
- Companion seating available
- Elevators to different venue levels
- Assistive listening devices upon request
- No outside food or beverages
- No smoking on premises
- Professional camera/recording equipment requires prior approval
- Bags subject to search
- Appropriate attire required
- Children under 12 must be accompanied by adult
- Some events may have specific age restrictions
- Stroller parking available
- Family-friendly facilities including changing stations
