Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.
- (215) 928-0770
- General venue contact number
Located directly at the Box Office. The original purchaser must bring their credit card and a valid form of identification in order to pick up their tickets. We do not accept any incoming will-call.
There is very limited street parking. Parking lots are located behind the venue. Please allow yourself time to park prior to the event. Lot N: 49 Richmond Street, Philadelphia, PA 19123 Lot S: 1025 N. Front Street, Philadelphia, PA 19123
- Limited wheelchair accessible spaces
- Companion seats available
- Contact venue in advance for specific accommodations
- Some restrictions may apply
Patrons must be ages 21 and older. Legal photo I.D. is required. There is a 2 drink minimum per person. Camera Policy: Personal cameras are allowed in the venue. Flash photography, video and removable lens cameras are not permitted without venue approval. Smoking is NOT permitted inside the building.
- Most shows 18+
- Some family-friendly shows may allow minors
- Age restrictions vary by specific performance
- Children under 12 typically not recommended
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