- Main Casino: (952) 445-9000
- Hotel Reservations: (952) 445-9000 ext. 7777
- Box Office/Events: (952) 445-9000
- Customer Service: Available during casino operating hours
- Will Call Window: Located at main Box Office
- Hours: Available during event times (typically 10:00 AM - event start time)
- Valid ID: Required for ticket pickup
- Phone: (952) 445-9000 for event-specific questions
- Advance notice: Recommended for will call arrangements
- Free Parking: Complimentary self-parking for casino guests and hotel visitors
- Lot Locations: Multiple surface lots and parking structures on-site
- Valet Parking: Available (fees may apply)
- EV Charging: Limited electric vehicle charging stations available
- Parking Validation: May apply for hotel or dining purchases
- ADA Seating: Available for entertainment events and gaming areas
- Wheelchair Access: Accessible entrances and designated accessible gaming areas
- Elevators: Available throughout casino and hotel complex
- Accessible Restrooms: Located throughout property
- Service Animals: Welcome in casino and hotel areas
- Advanced Request: Contact box office for specific accessible seating needs
- Age Requirement: Must be 18+ for casino floor and hotel (21+ for alcohol service)
- Dress Code: Smart casual recommended for restaurants and entertainment venues
- Photography: Not permitted on casino floor; follow venue guidelines for events
- Guest Policy: Valid government-issued ID required
- Smoking: Designated smoking areas throughout complex
- Alcohol: Not permitted to bring outside beverages into casino
- Casino Floor: Children under 18 not permitted in gaming areas (can only pass through designated walkways)
- Hotel Accommodations: Children welcome with paying adult
- Family Activities: Some restaurants and amenities family-friendly
- Supervision: Children must be supervised by responsible adult at all times
- Entertainment Events: Age restrictions vary by event type
- School Groups: Visiting groups may contact management for special accommodations