34 Court Street
Springfield, Massachusetts 01103
USA
There is no elevator to the balcony at Symphony Hall. The lobby opens one hour before the show. Drinks and snacks are available for sale in the lobby.
Bring Photo ID, Credit Card, and Ticketmaster confirmation number. Note: The credit card holder must be present for ticket pick up. Will Call will be available to pick up at the event once doors open. To avoid long lines please arrive early if you are picking up Will Call Tickets OR use the free eTicket (Print-At -Home) option.
For detailed information about parking at MGM Springfield, please visit https://www.mgmspringfield.com/en/amenities/parking-and-transportation.html
Accessible Seating is available for one (1) accessible seat and one (1) companion seat only. Any other arrangements must be made through the Box Office. Accessible entrance located on East Columbus Ave. side of Symphony Hall.
Smoking in designated areas only, this includes vaping and e-cigarettes, no audio recorders, no flash photography, and no outside food.
Children ages 3 and older require a full-price ticket for entry. Any child younger than the age of 3 may enter without a ticket, but must remain on the lap of the ticket holder, unless otherwise noted on the event. Children under the age of 18 must be accompanied by an adult. Age Restrictions may apply to certain events.
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