- Main Box Office: (713) 627-3663
- General Inquiries: (713) 626-1400
- Parking Information: (713) 627-3663
- Hours: Monday-Friday 10:00 AM - 6:00 PM, Saturday 10:00 AM - 4:00 PM
- Located at NRG Stadium Box Office
- Open Monday-Friday 10:00 AM - 6:00 PM, Saturday 10:00 AM - 4:00 PM
- Event day will-call opens 2 hours before event start
- Valid photo ID required to pick up tickets
- Arrive early to allow time for processing
- Tickets must be picked up in the name of purchaser
- On-site parking available with multiple lots (Green, Red, Blue, Purple, Orange lots)
- Paid parking: Typically $15-$20 per vehicle (pricing varies by event)
- Accessible parking available for ADA permit holders
- RV and oversized vehicle parking available
- Lot opens 3-4 hours before events
- Valet parking available at select events (additional fee)
- Nearby surface lots and parking garages available
- ADA-compliant seating throughout the stadium
- Wheelchair and companion seating available in multiple locations
- Accessible restrooms on all levels
- Accessible parking with direct entrance routes
- Service animal accommodations provided
- Elevator access to upper levels
- Designated accessible concession areas
- Contact box office at (713) 627-3663 for specific seating requests
- Valid ticket required for entry
- Clear bag policy: Only clear bags (12x6x12 inches) permitted; exceptions for medical/diaper bags
- Outside food and beverages prohibited
- Professional cameras and recording equipment may be restricted for certain events
- Smoking prohibited inside venue; designated outdoor smoking areas available
- Prohibited items: Weapons, fireworks, glass containers, cans
- Arrive early to allow time for security screening
- Venue policies may vary by event type; check event-specific guidelines
- Children of all ages admitted with valid ticket
- Infants may be allowed free if held on parent's lap for certain events
- Supervised children welcome throughout venue
- Family restrooms available for changing facilities
- Child ticket pricing may apply for certain events (typically under 12 years)
- Concessions available; outside food not permitted
- Lost children: Proceed to nearest staff member or information booth
- Parental accompaniment recommended for children under 13 at evening events
