- +49 (0)621 10269-0
- Central ticket hotline: +49 (0)621 10269-69
- Available for all ticketed events
- Pickup with original booking confirmation
- Valid government-issued photo ID required
- Pickup starts 1 hour before event start time
- On-site parking available
- Nearby public parking garages
- Limited street parking
- Disabled parking spaces near main entrance
- Parking fees may apply
- Wheelchair accessible seating
- Companion seats available
- Advance reservation recommended
- Elevators to all levels
- Assistance available upon request
- No outside food or drinks
- No photography during performances
- Mobile phones must be silenced
- No smoking inside venue
- Age restrictions may apply depending on event
- Children under 6 generally not permitted
- Some family-friendly shows have specific age recommendations
- Children must have valid ticket
- Booster seats available upon request