Serdar Ortaç

- Main reception: +49 234 9643-0
- Event booking: +49 234 9643-220

- Located at main entrance reception desk
- Ticket pickup with valid ID
- Available 1 hour before event start time
- Advance reservation recommended

- On-site parking available
- Approximately 200 parking spaces
- Covered parking garage adjacent to venue
- Parking fees range from €3-€6 per event
- Disabled parking spaces near main entrance

- Wheelchair accessible areas in multiple sections
- Companion seats available
- Elevator access to all levels
- Advanced reservation for accessible seating recommended

- No outside food or drinks
- No smoking inside venue
- Photo/video recording may require special permission
- Bags and large items may be subject to security check

- Age restrictions vary by event
- Children under 12 typically require adult accompaniment
- Some events may have specific minimum age requirements
- Infant/child ticket policies depend on individual event