420 N. Washington Ave.
Scranton, Pennsylvania 18503
USA
Parents, please note that while most children are excited to meet their favorite characters up-close, others can feel frightened. If your child is scared or hesitant to meet the characters, we recommend moving to the back of the line; This will allow your child the extra time they may need to warm up to the characters and see how they interact with other children present. **Admission to the performance is not included in the Photo Experience ticket. This is a separate upgrade that must be purchased in advance. **Children aged 12 and under must be accompanied by a Parent/Guardian. Each Child, Parent or Guardian must have a show ticket as well as a Photo Experience ticket to attend.
Will Call Window opens One hour prior to show. Must present the actual credit card used to purchase tickets and a photo ID
Two parking facilities are located within one block of the Center. Adams Avenue Parking: Private lot - is located in the 400 block of Adams Avenue directly behind the Scranton Cultural Center. Rates vary. Scranton Parking Authority Parking:Public Lot located in the 300 block of North Washington Avenue one block past the Scranton Cultural Center. Rates vary
This is an accessible venue. Customers should contact box office at (570) 344-1111 to purchase tickets. Note that there is no elevator to the Mezzanine or Balcony Level. Accessible Seating is located in the Orchestra Level Only. There is only stair access to the Mezzanine or Balcony, patrons who cannot/wish not to climb stairs should purchase tickets in the orchestra level or call the box office for accessible seating.
The following items are PROHIBITED in the Center: Coolers, backpacks, oversized bags, bottles, cans and glass containers, outside food or beverages, horns, whistles, banners, noisemakers, laser pens, cameras, video cameras, or audio recording devices, recording devices, illegal substances, weapons or any other threatening objects. Bags may be checked for every event. Other security measures vary per event. The Center is a SMOKE FREE facility. No smoking materials, cigarettes, cigars, pipes, lighters, matches or other flammable items may be brought into the Cultural Center. There is no Re-Entry upon Exit for events. Prohibition of Cameras and recording devices may vary from event to event but are generally prohibited. Patrons may be subject to search.
Everyone regardless of age, must have a ticket to enter an event. No children allowed to be carried in the arms of adults. Some events may not be suitable for younger children or minors. Questions call (570) 344-1111
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