Please note there is no elevator access to the balcony. If you need assistance with purchasing accessible seats please call the Palace Theatre Box Office at 518-465-4663. Children under 2 years old do not require a ticket to attend.
Elmo, Abby Cadabby, Cookie Monster, and their friends from Sesame Street are coming to your neighborhood to say hello! At Elmo and Friends Say Hello, sing, dance, and play alongside your favorite furry friends, all while you follow Elmo's puppy, Tango, in a fun game of hide & seek. So put on your dancing shoes and make your way to where the air is sweet for this all-new celebration on Sesame Street!
Most tickets are delivered digitally via email or text message. If you would like paper tickets instead, please call (518-465-4663) or visit the Palace Theatre Box Office located at 19 Clinton Avenue in Albany, NY.
Convenient parking for Palace Theatre shows and events is available at the Quackenbush Garage located just off Broadway at 25 Orange Street, 2 blocks from the Palace Theatre. Parking at the Quackenbush Garage is subject to fees. The Quackenbush Garage is a 24/7 parking location with accessibility compliant spaces. For information on specific event parking rates, please visit: www.parkalbany.com/events . There is also street parking in the city of Albany available for free on weekends and after 5pm on weekdays.
- Wheelchair Accessible Seating
- Companion Seats Available
- Elevator Access
- Assistive Listening Devices
- Service Animal Friendly
Please visit our website for permitted and prohibited items, bag policy, accessibility guidelines, and FAQs: https://www.palacealbany.org/visit/faq
Rules vary by event. Please check individual event info for age restrictions and other rules.