- Main box office: +46 42 10 45 00
- Customer service available Monday-Friday 10:00-17:00
- Phone lines may have limited availability during events
- Tickets available for pickup at box office
- Must present booking confirmation or ID
- Pickup available from 1 hour before event start
- Late arrival may result in missed entry
- Contact box office if experiencing delays
- Paid parking available nearby in central Helsingborg
- Street parking in surrounding areas (time-limited)
- Recommend public transportation: trains and buses nearby
- No dedicated venue parking lot
- Closest parking garage approximately 100-200 meters away
- Wheelchair accessible seating available
- Designated spaces for visitors with mobility needs
- Accessible restrooms on premises
- Elevator access to all levels
- Advance notice recommended for special accommodations
- Contact box office at +46 42 10 45 00 for accessibility requirements
- Arrive 15-30 minutes before event start
- Latecomers may not be seated during performances
- No outside food or beverages permitted
- Mobile devices should be silenced
- Photography/recording prohibited unless authorized
- Coat check available
- Doors close at advertised start time
- Age restrictions vary by event type
- Most classical concerts: children 8+ with parental discretion
- Family-friendly performances may allow younger children
- Contact venue for age recommendations per show
- Reduced ticket prices often available for children
- Infants (under 2 years) typically free but no separate seat guaranteed