- Main Box Office: (515) 244-2011
- General Information: (515) 267-8000
- Located at main entrance of Casey's Center
- Valid photo ID required for pickup
- Arrive minimum 1 hour before event start time
- Electronic and paper ticket formats accepted
- On-site parking available
- Covered parking garage adjacent to venue
- Street parking in downtown Des Moines
- Handicap parking spaces near main entrance
- Typical rates: $10-$20 per event
- Wheelchair accessible spaces throughout venue
- Companion seating available
- Elevators to all levels
- Accessible restrooms
- Staff assistance upon request
- No outside food or beverages
- Bags subject to search
- Professional cameras/recording equipment prohibited
- Age restrictions vary by event
- No smoking inside facility
- Children under 2 typically free (lap seating)
- Children 3+ require full-price ticket
- Some events may have specific age minimums
- Parental discretion advised for mature content events
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