Buy Tickets on
- Main line: +49 (0) 3641 / 44 44 44
- For inquiries about events and bookings, please call during office hours
- Email contact available on official website for detailed requests
- Tickets can be picked up at the box office with reservation confirmation
- Pick up during regular office hours (Tuesday-Saturday)
- Bring ID and booking reference number
- For advance reservations, pick up at least 30 minutes before event start
- Pre-ordered tickets held in name of purchaser
- Street parking available in surrounding Jena city area
- Limited dedicated parking at venue
- Public parking zones nearby (metered parking)
- Recommend using public transportation (tram/bus accessible)
- Bicycle parking available on-site
- Wheelchair accessible seating available
- Accessible restrooms on-site
- Level access to main venue areas
- Reserved accessible parking nearby
- Personal assistant/companion accommodations available
- Contact venue in advance to arrange specific accessibility needs
- Minimum age restrictions apply depending on event type
- Valid ID may be required at entry
- No outside food or beverages permitted
- Professional photography/recording prohibited without permission
- Arrive 15-20 minutes before event start
- Respect venue rules and staff instructions
- Coat check available
- Age restrictions vary by event type and content
- Parental guidance recommended for youth under 16 at certain events
- Reduced ticket prices for children (typically under 14)
- Infants in arms may attend select family events
- Contact venue for age-specific event suitability
- Children's programming and family events scheduled regularly
