Shrek The Musical

- Main box office: +45 48 26 04 26
- Customer service hours: Monday-Friday 10:00-17:00
- For urgent inquiries outside business hours, contact the venue's main line

- Will-call pickup available at box office
- Open 1 hour before event start time
- Valid ID required for ticket collection
- Must provide booking reference or name
- Recommended to arrive 30 minutes before showtime

- Limited on-site parking available
- Street parking available in surrounding Hillerød area
- Pay parking zones nearby
- Public transportation recommended (train station proximity)
- Bicycle parking facilities available
- Accessible parking spaces for guests with mobility needs

- Wheelchair accessible seating in designated areas
- Accessible restroom facilities available
- Elevator access to all performance levels
- Companion seating available
- Contact venue in advance for specific accessibility requirements
- Accessible entrance at front of building

- Doors open 30 minutes before performance start
- Late seating may be restricted
- No outside food or beverages permitted
- Mobile phones must be silenced during performances
- Flash photography prohibited
- Appropriate attire recommended for formal events
- Venue reserves right to deny entry if dress code violated

- Children welcome at most events (age restrictions vary by performance)
- Check specific event details for age recommendations
- Children under 2 typically free if not occupying seat
- Children 2+ years require ticket
- Family-friendly performances scheduled regularly
- Contact box office for age-appropriate event recommendations