- Main Box Office: (518) 832-2900
- For general inquiries, call during business hours
- For group bookings and special events, inquire at the box office
- Will-call window located at main box office entrance
- Open 30 minutes before show start time
- Bring valid photo ID for ticket pickup
- Name and confirmation number required
- Arrive early for popular events
- On-street parking available on surrounding Hudson Falls streets
- Limited municipal parking nearby
- Recommend arriving early for premium event nights
- Accessible parking spaces available for ADA permit holders
- Check local parking regulations for time limits
- ADA-compliant seating available in theater
- Wheelchair accessible entrance and restrooms
- Companion seating available with patron
- Accessible parking near main entrance
- Contact box office in advance for specific accessibility needs
- Doors typically open 30 minutes before show time
- Arrive early to allow adequate time for seating
- No outside food and beverages in theater
- Cameras and recording devices prohibited (unless specified for event)
- Please silence cellular devices during performances
- Refund and exchange policy varies by event
- Children under 12 may qualify for discounted tickets (varies by event)
- Infants under 2 may enter free if lap-sitting (availability dependent)
- All children require ticket for assigned seating
- No age restrictions for most family-friendly performances
- Contact box office for age-specific show recommendations