Simple Plan

- Main Office: +52 (81) 8369-3500
- Information and Services: +52 (81) 8369-3510
- It is recommended to call ahead for specific events or attractions

- Tickets for events can be purchased at main entrance gates
- Will-call services available for pre-booked events
- Advance purchase recommended for popular attractions and concerts
- Contact main office for event-specific ticketing procedures

- Multiple free and paid parking lots available throughout the park
- Ample parking capacity with clear signage
- Free parking in designated areas
- Paid premium parking near main attractions
- Handicapped accessible parking spaces available near entrances

- Wheelchair accessible pathways throughout the park
- Accessible restroom facilities available
- Accessible seating for amphitheater and event venues
- Elevators and ramps in multi-level attractions
- Assistance available upon request at main information desks

- No pets allowed except service animals
- Smoking prohibited in most areas
- Alcoholic beverages not permitted in the park
- Respect park facilities and natural areas
- Photography allowed for personal use only
- Dispose of trash in designated receptacles
- Maintain appropriate behavior and noise levels

- Children under 5 may enter free for certain attractions
- Child supervision required at all times
- Age-appropriate attractions and playgrounds available
- Family areas designated throughout the park
- Birthday party facilities and packages available
- Swimming areas have lifeguard supervision during operating hours