- Main Arena: +49 421 30300
- VIP Services: +49 421 30300-33
- Located at main entrance VIP reception
- Ticket pickup with valid ID
- Available 1 hour before event start
- Reservation confirmation required
- Dedicated VIP Parking Area
- Limited underground parking
- Nearby public parking structures
- Wheelchair accessible parking spaces
- Designated VIP wheelchair spaces
- Elevator access to VIP levels
- Companion seats available
- Clear sightlines and comfortable spacing
- Business/Smart Casual Attire
- No outside food or beverages
- Photo ID required
- No large bags or backpacks
- Children under 12 must be accompanied by adult
- Recommended age limit varies by event type
- Infant/child VIP seating available on request