- Main venue: +49 208 850-0
- Event information line: +49 208 850-1777
- ID required for ticket pickup
- Available 1 hour before event start
- Tickets can be collected at main entrance box office
- Digital tickets also accepted on mobile devices
- On-site parking available
- Designated parking areas with standard fees
- Disabled parking near main entrance
- Recommend arriving 30-45 minutes early during large events
- Wheelchair accessible areas
- Companion seats available
- Elevator access to different levels
- Advanced reservation recommended for accessible seating
- No outside food or drinks
- No professional cameras without prior permission
- Age restrictions may apply depending on event
- No smoking inside venue
- Valid photo ID might be required
- Child ticket pricing varies by event
- Children under 6 typically not admitted to evening performances
- Matinee shows often more family-friendly
- Parental guidance recommended for certain events
