Sleep Theory

- Main Line: +49 89 4515 4215
- Box Office: +49 89 4515 4216
- General Inquiries: Available during business hours (Mon-Fri, 10:00-18:00)
- For event-specific questions, contact during office hours or via email

- Advance Pickup: Available 1-2 hours before event start
- Location: Main box office at venue entrance
- Required Documentation: Valid photo ID and booking confirmation/order number
- Held Name: Must match ID presented
- Late Arrival: Contact box office immediately; held tickets released 15 minutes before start

- Limited Street Parking: Available on surrounding streets (paid zones)
- Public Parking Garages: Nearby facilities within 5-10 minute walk
- Public Transport: Excellent U-Bahn and S-Bahn connections to venue
- Bike Parking: Available on-site
- Recommendation: Arrive early; parking fills during major events
- Rideshare: Drop-off zone available at venue entrance

- Wheelchair Accessible: Yes, dedicated seating areas available
- Accessible Entrance: Main entrance with ramp access
- Accessible Restrooms: Available throughout venue
- Companion Seating: Seats for personal assistants/companions included
- Advance Notice: Recommend booking accessibility seats in advance
- Assistance Available: Staff available to assist with special needs
- Contact venue ahead for specific accessibility requirements

- Age Restrictions: Vary by event; check specific event listings
- Prohibited Items: No large bags, weapons, professional cameras/recording equipment, illegal substances
- Dress Code: Casual; some events may have specific dress codes
- Behavior Policy: No excessive noise, harassment, or disruptive conduct
- Entry Policy: Doors close once event begins; no late entry
- ID Requirement: Valid photo ID required for age-restricted events
- Venue Rules: Staff decisions final; reserves right of refusal

- Age Limits: Vary significantly by event type and artist
- Parental Supervision: Children under 16 typically require adult accompaniment
- Ticket Requirements: Children generally require full-price tickets
- Special Events: Family-friendly daytime events may have modified rules
- Age Verification: Photo ID required to verify age restrictions
- Health & Safety: Children must comply with all venue safety regulations
- Recommendation: Check specific event details; contact venue for clarification on age-appropriate programming