Sleep Token

Main floor is not wheelchair accessible.
Doors open 90 minutes before the event. Sleep Token wants to give fans, not scalpers, the best chance to buy tickets at face value. To make this possible, they have chosen to use Ticketmaster's Face Value Exchange. If fans purchase tickets for a show and can't attend, they'll have the option to resell them to other fans on Ticketmaster at the original price paid. To ensure Face Value Exchange works as intended, Sleep Token has requested all tickets be mobile only and restricted from transfer. Please note, a valid bank account or debit card within the country of your event is required to sell on Ticketmaster. *New York, Illinois, Colorado, and Utah have passed state laws requiring unlimited ticket resale and limiting artists' ability to determine how their tickets are resold. To adhere to local law, tickets in this state will not be restricted from transfer but the artist encourages fans who cannot attend to sell their tickets at the original price paid on Ticketmaster.

The information line is (847)635-6601.

Customers can pick up tickets 60 minutes prior to showtime. Customer must present the actual credit card, a picture ID, and confirmation number.

There is plenty of parking adjacent to the building. Please call the arena for prices as they vary per event. A bus parking fee collected at the gate. Handicapped parking is available around the building. Parking lots open 2 hours prior to events.

- Wheelchair accessible seating on multiple levels
- Companion seats available
- Must be purchased through venue's accessibility team
- Advance notification recommended

Cameras and recording devices are never allowed at concerts. The Allstate Arena will check at the door. **This is a non-smoking facility.**

Children under 2 are permitted free on a parents lap for family shows only. For all other events, everyone MUST have a ticket. This is a strict policy.