Sleep Token

All bags, purses, and clutches larger than 4" x 6" x 1.5" are prohibited (diaper and medical bags are permitted and should be no larger than 14" x 14" x 6"). Cashless payment methods only for parking, concessions and merchandise. All tickets are mobile, prior to the show, download and save your tickets to your mobile wallet for ease of entry. Early arrival strongly recommended due to multiple events in the District Detroit. Re-entry to the venue is prohibited.
Sleep Token wants to give fans, not scalpers, the best chance to buy tickets at face value. To make this possible, they have chosen to use Ticketmaster's Face Value Exchange. If fans purchase tickets for a show and can't attend, they'll have the option to resell them to other fans on Ticketmaster at the original price paid. To ensure Face Value Exchange works as intended, Sleep Token has requested all tickets be mobile only and restricted from transfer. Please note, a valid bank account or debit card within the country of your event is required to sell on Ticketmaster.

- Main Box Office: (313) 471-6600
- Customer Service: (313) 471-6600
- For event-specific inquiries, call during business hours Monday-Saturday, 10:00 AM - 6:00 PM

- Will Call window located at main box office entrance
- Available during Box Office hours: Monday-Saturday, 10:00 AM - 6:00 PM
- Open 2 hours before event start time on event days
- Photo ID required for ticket pickup
- Tickets must be claimed in advance or at venue day-of
- Call (313) 471-6600 for will-call questions

- Multiple parking options available in downtown Detroit
- On-site parking in event center parking structure
- Discounted parking packages available with ticket purchase
- Street parking available in surrounding neighborhoods
- Public transportation accessible via QLINE and bus routes
- Valet parking available for premium events
- Recommend arriving early for optimal parking availability

- Wheelchair accessible seating throughout arena
- Accessible parking spaces available
- Elevators and ramps for facility navigation
- Accessible restrooms on multiple levels
- Companion seating available
- Accessible entrance available
- Contact (313) 471-6600 for specific accessibility accommodations and booking

- All guests must pass through security screening
- Bags subject to inspection; size restrictions may apply
- Outside food and beverages generally not permitted
- Professional cameras and recording devices restricted
- Smoking prohibited inside venue
- Guests must be at least 21 years old for alcohol sales area
- Venue reserves right to refuse entry
- Arrive early to allow time for security
- Respect all posted signage and venue policies

- Children of all ages permitted; no age restrictions for most events
- Infants may sit on lap or use booster seat
- Children's tickets typically same price as adult tickets
- Minors under 18 may require adult supervision
- Children's menu items available at concessions
- Family seating sections available
- Check specific event age restrictions, as some events may have content warnings
- Contact venue for special pricing on children's tickets for select events