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- Main Office: (904) 633-2000
- Box Office: (904) 633-2020

- Located at main box office entrance
- Valid photo ID required for pickup
- Can be retrieved 1 hour before event start time
- Ticket purchaser must present matching ID

- On-site parking available
- Tiered parking rates: $10-$25 depending on event
- ADA parking spaces near venue entrance
- Carpooling recommended for large events

- Located on multiple levels
- Wheelchair accessible spaces
- Companion seats adjacent to accessible spaces
- Assistive listening devices available
- Service animal friendly

- No outside food or beverages
- Clear bag policy enforced
- No professional cameras without media credentials
- Must have valid ticket for entry
- No re-entry once exiting venue

- Children under 2 typically free on lap
- Children 3+ require full-price ticket
- Recommended age limits vary by event type
- Parental discretion advised for mature content shows

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