- Main Venue: (315) 926-2400
- Resort Front Desk: (315) 255-3061
- Located at main resort entrance
- Valid photo ID required for ticket pickup
- Arrive 1 hour before event start time
- Electronic ticket verification available
- Free parking on-site
- Complimentary valet parking available
- Designated handicap parking near main entrance
- Well-lit and secure parking areas
- ADA compliant venue
- Wheelchair accessible seating
- Companion seats available
- Call ahead to reserve specific accessible accommodations
- No outside food or beverages
- Valid government-issued ID required for entry
- Business casual attire recommended
- No weapons permitted
- Non-smoking venue
- Age restrictions vary by event
- Children under 18 must be accompanied by adult
- Some shows may have minimum age requirements
- Check specific event details for child admission policy