- Main Box Office: (859) 233-3205
- General Information: (859) 233-3205
- Hours: Available during business hours Monday-Friday
- Location: Box office window at main entrance
- Hours: Opens 2 hours prior to event start time
- Requirements: Valid photo ID and original confirmation email or order number
- Early Pickup: Available during box office business hours
- Street Parking: Available on Main Street and surrounding downtown streets (paid parking)
- Parking Meters: 2-hour maximum during business hours
- Paid Lots: Multiple public parking garages within 2 blocks
- Handicap Accessible Parking: Available near venue entrance
- Note: Arrive early for events to secure convenient parking
- Wheelchair Access: Designated seating areas throughout venue
- Companion Seating: Available adjacent to wheelchair spaces
- Accessible Restrooms: Located on main floor
- Elevators: Available to upper levels
- Advanced Notice: Recommended for ADA accommodations (call venue)
- Age Restrictions: Varies by event (check specific show details)
- Bag Policy: Small bags permitted; large bags subject to search
- Prohibited Items: Outside beverages, professional cameras, recording devices
- Venue Code: Doors open 30 minutes before event start
- Seating: General admission and assigned seating (varies by event)
- Re-entry: Not permitted
- No smoking or vaping inside venue
- Age Policy: Infants under 2 typically admitted free (check per event)
- Ticket Required: Children 2+ require a ticket
- Supervision: Children must be accompanied by responsible adult
- Age-Specific Events: Some shows have minimum age requirements (18+, 21+)
- Accessibility: Family restrooms available
- Note: Contact venue directly for specific event age restrictions
