Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.
- Main Box Office: (718) 246-4158
- General Inquiries: (718) 246-4100
- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Recommended to arrive early for processing
- On-site limited parking available
- Street parking with metered spots
- Nearby public parking garages within walking distance
- Recommended to use public transportation when possible
- Wheelchair accessible seating areas
- Companion seats available
- Elevator access to all levels
- ADA compliant restrooms
- No outside food or beverages
- No professional cameras or recording devices
- No large bags or backpacks
- Valid ticket required for entry
- Age restrictions may apply depending on event
- Children under 3 typically not permitted
- Recommended age limits vary by event
- Some shows may require all attendees to have a ticket
- Parental discretion advised for mature content events
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