Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the [original method of payment](https://help.ticketmaster.com/hc/en-us/articles/9614074869009) used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/hc/en-us/articles/10465798887953-Purchase-Policy) for more information.

1-888-226-7711 (Mohegan Sun General Hotline)

- Located at the main casino box office
- Valid photo ID required for ticket pickup
- Recommended to arrive at least 1 hour before event start time

- Free parking available in multiple lots
- Complimentary valet parking
- Designated parking areas for guests with disabilities
- Well-lit and monitored parking facilities

- Wheelchair accessible spaces
- Companion seating available
- Elevators and ramps throughout the venue
- Staff assistance upon request

- Must be 21+ to enter casino areas
- Proper attire required
- No outside food or beverages
- No recording devices during performances

- Minors not permitted in casino areas
- Some entertainment areas may allow children with adult supervision
- Family-friendly events have specific age guidelines

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