SosMula

- Main Venue Line: (515) 288-2695
- For event-specific inquiries, contact during business hours
- Call ahead for ticket availability and event details

- Will Call Window: Opens 2 hours before event start time
- Location: At main box office entrance
- ID Required: Valid photo identification must be presented
- Ticket Pickup: Available under name of purchaser
- Call ahead to confirm tickets are at will call

- Street Parking: Available in downtown Des Moines area (check local signage)
- Nearby Lots: Multiple public parking lots within 2-3 blocks
- Paid Parking: Some lots require payment - fees vary
- Accessible Parking: Limited accessible spaces available
- Advance Notice: For accessible parking needs, call ahead

- ADA Accessible Seats: Available throughout venue
- Wheelchair Spaces: Designated areas for wheelchair users
- Companion Seating: Companion seats available with accessible seating
- Advance Reservation: Highly recommended - call (515) 288-2695
- Accessible Restrooms: Available on-site
- Assistance: Staff available to help with accessibility needs

- Age Restrictions: Vary by event - check event details
- Bag Policy: Small bags permitted; large bags subject to security screening
- Outside Food/Beverage: Typically not allowed
- Venue Beverages: Beer, wine, and soft drinks available for purchase
- Smoking: No smoking inside venue
- Recording: Check event-specific policies for photography/video
- Doors: Typically close 15 minutes after start time
- Refund Policy: Non-refundable tickets unless event is cancelled
- Conduct: No disruptive behavior; venue staff reserves right to refuse entry

- Age Policy: Varies by event and artist/performance type
- Infants: May not require tickets (verify with venue)
- Children's Admission: Check specific event pricing
- Supervision: Children must be supervised at all times
- All-Ages Events: Check event listing for all-ages shows
- Parental Guidance: Some events may have age recommendations
- Contact Venue: Call ahead regarding appropriate ages for specific events