- Main Office: +49 9281 8150
- Ticket Office: +49 9281 815-220
- For inquiries, call during business hours (Monday-Friday 9:00 AM - 5:00 PM CET)
- Tickets available for pickup at main ticket office
- Pickup window opens 2 hours before event start
- Valid ID required for collection
- Pre-order online for guaranteed availability on match days
- Free parking available in stadium parking areas
- Approximately 800 parking spaces
- Parking on match days: first-come, first-served basis
- Additional street parking in surrounding Hof area
- Accessible parking spaces reserved for disabled visitors
- Wheelchair-accessible seating areas available
- Designated accessible parking spaces
- Accessible restrooms throughout stadium
- Elevator access to upper tiers
- Companion seating provided
- Contact ticket office in advance for best seating arrangement
- No outside food or beverages permitted
- Alcohol consumption in designated areas only
- No professional cameras or recording devices
- Bags subject to security checks
- Respect other spectators and stadium staff
- Follow all posted safety and security regulations
- Smoking prohibited in non-designated areas
- Children under 3 years: typically free entry (lap admission)
- Children 3-14 years: discounted ticket rates available
- Youth discounts for ages 14-18
- Children must be supervised by adults at all times
- Family seating areas available
- Recommend purchasing tickets in advance for children's rates
If you missed your chance to buy tickets for the World Cup's Vancouver matches, fret not — there are still a few ways to get in before the action kicks off at BC Place
Apr 20, 2026