- Main Number: (804) 262-9887
- Visitor Services: (804) 262-9882
- Located at main visitor center
- Valid photo ID required for ticket pickup
- Available 30 minutes before event start time
- Advance reservation recommended
- Free on-site parking
- Designated handicap parking near visitor entrance
- Parking lot well-lit and monitored
- Shuttle services available during special events
- Wheelchair accessible pathways throughout gardens
- Rental wheelchairs available at visitor center
- Benches and rest areas strategically placed
- Accessible restrooms in multiple locations
- No pets (service animals permitted)
- No outside food or beverages
- Photography allowed for personal use
- Appropriate garden attire required
- Children must be supervised
- Children under 2 enter free
- Youth rates available
- Stroller-friendly paths
- Interactive children's garden area
- Family-friendly educational programs offered