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- Main Box Office: (757) 640-7700
- General Venue Inquiries: (757) 640-7705

- Located at main entrance box office
- Patrons must present valid photo ID
- Pickup available 1 hour before event start time
- Unclaimed tickets returned 30 minutes after event begins

- On-site parking available
- Approximately 2,500 parking spaces
- Rates range from $10-$20 depending on event
- Handicap parking near arena entrances
- Carpooling recommended for high-attendance events

- Located on multiple levels
- Wheelchair accessible spaces available
- Companion seats adjacent to wheelchair spaces
- Accessible restrooms on each level
- Staff assistance for patrons with disabilities

- No outside food or beverages
- Bags subject to search
- No weapons permitted
- Professional cameras/recording equipment prohibited
- Electronic tickets accepted
- Age restrictions may apply for specific events

- Children under 2 typically free on parent's lap
- Children 3+ require ticket for most events
- Some events may have specific age minimums
- Stroller/infant policies vary by event type

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* Not inclusive of taxes and fees
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