- Main Box Office: +44 (0)844 815 0815
- Customer Service available during business hours
- Phone lines typically open 9:00 AM - 8:00 PM on performance days

- Will-call tickets available for advance bookings
- Pickup available from Box Office on event day
- Valid photo ID required for collection
- Arrive 30-45 minutes before performance start time
- Name confirmation required at collection point

- Limited on-site parking available in Wembley Park
- Nearby multi-story car parks: Wembley Park Central and surrounding facilities
- Public transport recommended: Wembley Park Underground Station (Jubilee Line) within walking distance
- Street parking available in surrounding residential areas (restrictions apply)
- Discounted parking rates may apply with valid ticket

- Wheelchair accessible spaces available throughout venue
- Accessible toilets located on ground level
- Step-free access to theatre areas
- Companion seating available for carers
- Accessible parking spaces reserved nearby
- Advance notification recommended for specific accessibility requirements

- Doors close 15 minutes after scheduled start time
- Latecomers admitted at management discretion between intervals only
- No professional recording or photography during performances
- Mobile phones must be switched to silent mode
- Outside food and drinks not permitted (venue beverages available)
- Smart casual dress code recommended
- Bags checked at entry for security purposes

- Age restrictions vary by show; check specific event details
- Under 14s typically require adult supervision
- Some performances may have age recommendations (e.g., parental guidance advised)
- Infants in arms policy available for select shows
- Child prices available on advance bookings
- Confirm suitability of content before purchasing children's tickets

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