- Main Reservations: (228) 386-7111
- Front Desk: (228) 386-7000
- Guest Services: (228) 386-7444
- Casino Cage: (228) 386-7100
- Event Tickets: Available at Box Office near main entertainment venues
- Hours: Typically 10 AM - 6 PM on event days
- ID Required: Valid government-issued identification required for pickup
- Hold Period: Tickets held up to event start time
- Self-Parking: Complimentary for resort guests and casino patrons
- Valet Parking: Available for fee (approximately $15 per day)
- Parking Garage: Multi-level, climate-controlled structure
- Lot Access: Ample surface parking available
- EV Charging: Limited stations available
- Wheelchair Accessible: Designated seating in theaters and venues
- Reserved Parking: Accessible parking spaces near all entrances
- Elevators: Multiple throughout resort and casino floors
- Accessible Restrooms: Located on all levels
- ADA Services: Front desk can assist with accommodation requests
- Mobility Aids: Wheelchairs available upon request
- Age Requirement: Must be 21+ to enter casino floors
- Dress Code: Business casual for fine dining; casual elsewhere
- Smoking Policy: Designated smoking areas on casino floor; non-smoking rooms available
- Guest Policy: Valid ID required for hotel check-in
- Conduct: Management reserves right to refuse service for disruptive behavior
- Photography: Restricted in gaming areas without permission
- Casino Access: Children not permitted on casino floor
- Resort Accommodations: Children welcome in hotel rooms with adult supervision
- Pool Area: Children allowed with parent/guardian supervision
- Dining: Family-friendly restaurants available
- Kids Club: Seasonal entertainment programs may be available
- Babysitting: Inquire at Front Desk for available services