STAYC

Licensed 18+ Years Only: Floor, Balcony, Sec 9 & Sec 11 Unlicensed All Ages: Section 10 & Section 12 Children's Policy: Any age permitted into the Unlicensed All Ages areas, all patrons must hold a valid ticket. Children under the age of 12 must be accompanied by a responsilbe Adult, even if they are in an All Ages area. Accessible Seating & Companion Card Holder: Accessible seating may be purchased online. Bookings including a Companion Card ticket can only be collected from the Box Office. The Companion Card must be presented upon collection. Resale A Handling Fee of $14.95/transaction applies for Resale Tickets. Ensure you review the ticket details as they cannot be exchanged or refunded, save as provided in our resale policy.

On event nights, Venue Collections are available from 1 hour prior to the event from the Ticket Sales window located at the front of the venue on Dudley St, near the Cloak Room. The creditcard holder is the only person who can collect a prepaid ticket. The creditcard used to purchase the ticket(s) and photo ID must be presented at time of pickup.

Limited on street parking is available in the West Melbourne/ North Melbourne area. Telstra Dome, New Quay Docklands and 83 Batman Street paid car parks are also in close proximity to the hall. Additional paid car parks are available but have restricted opening hours - 185 Rosslyn Street is open until 9pm on weekdays. 94 Batman Street until 11pm on weekdays and at the corner of Latrobe and Spencer Streets until 10pm every day.

Patrons with disabilities and their carers should contact Festival Hall Box Office directly to purchase tickets to all Festival Hall events on (03) 9329 9699. Guests accompanying disabled patrons should also speak to Festival Hall management before buying tickets. Unfortunately there is no disabled parking; patrons can be dropped off at the corner of Dudley and Adderley Streets and proceed to Door B on Dudley Street.

For more information please visit the Festival Hall Website - www.festivalhall.com.au

Note - patrons who purchase tickets to a LICENSED AREA must ensure all ticket holders will be 18+yrs at the event date and able to present 1 of the Government Approved ID's (learner or driver license, passport, proof of age card, keypass). NO ID, NO ENTRY, NO EXCHANGES, NO REFUNDS!