Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.
NEW! Clear Bag Policy Permitted Bags: Clear plastic, vinyl, or PVC bags that do not exceed 12" x 6" x 12" One-gallon clear plastic freezer bags (Ziploc or similar) Small clutch purses or wallets no larger than 6.5" x 4.5" (approximately the size of a hand), with or without a handle or strap Prohibited Bags: Backpacks Fanny packs Purses larger than a clutch Duffel bags Tinted or patterned plastic bags Camera bags Diaper bags that do not comply with the clear bag specifications Exceptions: Medically necessary items and diaper bags (with a child present) will be permitted after proper inspection at the designated gate. All bags are subject to search by security staff. Please Note: Guests without compliant bags will be asked to return them to their vehicles. Bag check services are not available on site.
- Main Box Office: (775) 356-3900
- General Event Information: (775) 356-3000
- Located at main box office entrance
- Valid photo ID required for pickup
- Ticket purchaser must be present or provide authorized representative authorization
- Arrive at least 60 minutes before event start time
- On-site parking available
- Designated parking lots surrounding venue
- Handicap parking near main entrance
- Parking fees may apply during special events
- Carpooling recommended for high-attendance events
- ADA compliant seating areas
- Wheelchair accessible spaces
- Companion seating available
- Located on multiple levels
- Advanced reservation recommended
- No outside food or beverages
- Clear bag policy enforced
- No professional cameras without media credentials
- Age restrictions may apply depending on event
- No re-entry once exiting venue
- Children under 2 typically free with paying adult
- Some events may have specific age restrictions
- Children 12 and under must be accompanied by adult
- Booster seats/child seating available upon request