- Main Line: (504) 529-2583
- Box Office: (504) 529-2583
- Hours for phone inquiries: Monday-Friday 10:00 AM - 6:00 PM
- For urgent matters outside business hours, refer to website or email
- Will-call window located at venue box office
- Hours: Monday-Friday 10:00 AM - 6:00 PM and event nights 1 hour before show start
- Bring valid photo ID matching name on reservation
- Arrive at least 30 minutes before event start time
- Tickets must be picked up day of show or earlier if available
- On-site parking available in venue lot
- Additional street parking available in surrounding French Quarter area
- Paid parking typical in area
- Valet parking may be available during major events
- Recommend arriving early for parking on busy event nights
- Public transportation (streetcars, buses) accessible nearby
- Wheelchair accessible seating available throughout venue
- ADA compliant facilities and restrooms
- Accessible entrances on ground level
- Call box office in advance to reserve accessible seating
- Companion seating available
- Personal care attendants admitted free
- Accessible parking spaces available nearby
- Valid ID required for entry
- Venue capacity limits enforced
- Professional photography and recording prohibited during performances
- Outside food and beverages not permitted
- Venue is smoke-free indoors
- Age restrictions apply based on event (21+ for some shows)
- Doors close after start time - latecomers may not be admitted
- Respect performer and audience members during show
- Age restrictions vary by event type and performer
- Some shows designated all-ages; others require minimum age (typically 18 or 21+)
- Children under 2 may be free but check specific event policies
- Children under 16 generally recommended to have adult supervision
- Verify age restrictions when purchasing tickets
- Special family-friendly events occasionally scheduled
- Contact box office for clarification on specific shows
