- Main Line: (202) 787-1000
- Box Office: (202) 787-1000
- Best hours to call: Monday-Friday, 10 AM - 6 PM EST
- Will-call window located at main box office
- Hours: Monday-Friday, 10 AM - 6 PM EST
- Opens 90 minutes before event start time
- Valid photo ID required to pick up tickets
- Tickets must be picked up in the name of the purchaser
- Valet parking available on-site
- Street parking available in downtown DC area (paid parking required)
- Nearby parking garages: Multiple options within 2 blocks
- Metro accessible: Gallery Place-Chinatown Station nearby
- Arrive early for weekend events as parking fills quickly
- Wheelchair accessible seating available throughout venue
- Accessible restrooms on premises
- Elevator access to all levels
- Companion seating available
- Reserve accessible tickets in advance by calling box office
- Service animals permitted
- Valid ID required for entry
- Doors close after showtime begins
- Outside food and beverages prohibited
- Professional cameras and recording devices not permitted
- Venue is smoke-free environment
- Age restrictions vary by event; check specific event details
- Arrive early to allow time for bag checks and security
- Age restrictions vary by event and performance type
- Some events have age 21+ requirement
- Children under specific ages may have discounted tickets
- Parents/guardians must accompany minors at all times
- Infants/lap children policies vary by event
- Contact box office for specific age-related policies for desired event
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