Please note there is no elevator to Upper Balcony Level seating. Everyone who enters the theatre MUST have a ticket, regardless of age.
(585) 222-5000 Group Sales 20+ : (585) 325-7760 x3225
Customer can pick up tickets 1 hour prior to the show. Customer must present the actual credit card used to place order,a photo i.d., and the order number.
There are several parking areas located around the Theatre off East Main Street and College Avenue. Entrance on Main Street and Prince Street.
Available through the Box Office. Please call (585)222-5000.
- No outside food or beverages
- Photography/recording prohibited during performances
- Business casual attire recommended
- No late seating during performances
- Cell phones must be silenced
Children and infants are required to have a ticket required for all events.
Your Concert Companion Awaits
Log in to track artists, discover shows, and stay in the loop.