No refunds - no exceptions. Lineups and times are subject to change. Any ticket suspected of being purchased for the sole purpose of reselling can be canceled at the discretion of The Hawthorn and/or TicketWeb. Tickets purchased from 3rd party resellers or any other ticketing websites are not allowed. Valid government-issued photo ID required for entry to age-restricted events. Tickets available at the door (if not sold out). No re-entry. Physical tickets available at the box office.
New venue name! In the coming weeks, The Hawthorn will become The Cassidy. Youll still see the same familiar faces when you arrive for concerts and events and dont worry about your tickets having our old name on them. Everything purchased prior to this change is still valid and theres nothing for you to do. See you at the show!--All tickets are general admission seating within each ticketed section.--Ticket prices include all fees and taxes. Tickets purchased at the box office have reduced fees.The Box Office at The Hawthorn is open every Friday from 10am-4pm.Address: 2231 Washington Ave, St. Louis, MO 63103--PLEASE NOTE - The Hawthorn is a cashless venue. Only debit or credit cards are accepted at our bars, box office and guest services window. Please plan accordingly.PLEASE RIDESHARE - Parking is limited around the venue. We strongly recommend using rideshare apps like Uber or Lyft for transportation to and from the venue. There is a designated rideshare pick up / drop off location near the entrance for your convenience. --Need an Access Code? Sign up for our newsletter to get new show announcements, exclusive presale codes, rental discounts and more. Sign up HERE. *Presale codes are usually sent out on Thursdays at 10am as part of our weekly newsletter.
- Main Contact: (314) 241-7263
- Event Booking: (314) 241-7264
- Located at main entrance
- Valid photo ID required
- Pickup available 1 hour before event start time
- Online ticket confirmation necessary
- Street parking available
- Nearby public parking lot within 1 block
- Limited free parking
- Metered street spaces
- Ride-share drop-off/pickup zone
- Ground floor venue with wheelchair access
- ADA compliant restrooms
- Designated accessible viewing areas
- Assistive listening devices available upon request
- 21+ venue
- No outside food or beverages
- No weapons permitted
- Proper ID required for entry
- No refunds on tickets
- Strictly 21 and over
- No minors allowed under any circumstances
- No exceptions for accompanied minors
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