- Main Box Office: (205) 458-8400
- Customer Service: (205) 458-8411
- Located at main entrance box office
- Valid photo ID required for pickup
- Opens 2 hours prior to event start time
- Tickets can be retrieved by original purchaser or authorized representative
- On-site parking available
- Standard parking: $10-$20 per vehicle
- VIP/Premium parking closer to venue entrance
- Handicap parking near main entrance
- Carpooling recommended for high-attendance events
- Designated wheelchair spaces available
- Companion seats adjacent to wheelchair spaces
- ASL interpreters can be requested in advance
- Assistive listening devices provided at no charge
- No outside food or beverages
- Clear bag policy enforced
- No weapons permitted
- Professional cameras and recording devices prohibited
- Age restrictions may vary by event
- Children under 2 typically free if seated on parent's lap
- Children 2+ require full-price ticket
- Some shows may have specific age restrictions
- Parental guidance recommended for mature content events
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