Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.
- Main Box Office: (804) 555-VENUE
- Customer Service: (804) 555-8383
- Located at main entrance
- Valid photo ID required for pickup
- Opens 90 minutes before event start time
- Pre-purchased tickets can be retrieved quickly
- On-site parking available
- Dedicated lot with 500 spaces
- Handicap parking near main entrance
- Parking fees: $10-$15 depending on event
- Carpooling recommended for large events
- Wheelchair accessible seating throughout venue
- Companion seats available
- Elevators to all levels
- ASL interpreters available with advance notice
- No outside food or beverages
- Clear bag policy in effect
- No professional cameras
- Must have valid ticket for entry
- No smoking within venue premises
- Children under 3 free on lap
- Children 4-12 require child ticket
- Recommended age limits vary by performance
- Parental discretion advised for mature content events
Your Concert Companion Awaits
Log in to track artists, discover shows, and stay in the loop.