- Main Reservation: (505) 352-7866
- Guest Services: (505) 352-7777
- Casino Cage: (505) 352-7788
- Will-call available at the Box Office for events and entertainment
- Open during event hours
- Valid photo ID required for ticket pickup
- Recommend arriving 30 minutes before show start time
- Contact Event Services for specific arrangements
- Free Parking: Available for hotel guests and casino visitors
- Surface Lot and Covered Parking: Available
- Valet Parking: Available (fees may apply)
- ADA Accessible Parking: Designated spaces near main entrance
- No overnight parking fees for hotel guests
- Wheelchair Accessible Seating: Available in casino floor areas and entertainment venues
- Accessible Restrooms: Located throughout property
- Elevators: Available for multi-level access
- Accessible Hotel Rooms: Available (book in advance)
- Service Animals: Welcome
- Contact Guest Services at (505) 352-7777 for ADA accommodations
- Must be 21+ to enter casino floor (valid photo ID required)
- Smoking policy: Designated smoking areas throughout property
- Outside food and beverages: Not permitted in casino areas
- Conduct: Professional and respectful behavior required
- Dress Code: Business casual recommended for fine dining
- Recording/Photography: Allowed in public areas unless posted otherwise
- Children under 21: Must be accompanied by a responsible adult
- Children not permitted: On casino floor
- Family areas: Permitted in hotels rooms, restaurants, and designated family venues
- Supervision: Required at all times in public areas
- Special Events: Some entertainment venues may have age restrictions (verify in advance)
- Hotel guests: Children welcome in accommodations
